Conversational AI Solution

An AI-driven citizen experience platform powered by Google Public Sector’s AI and infrastructure. The solution enables intent-based interactions, ADA-compliant messaging, and Generative AI learning to improve over time. Gov Studio™ is developing a solution on the SnapApp™ low-code tool, a Human-in-the-Loop interface, and custom Document AI processors to extract key data from scanned forms and certificates. Once routed through a configurable workflow, this will cut manual entry time by more than 70%. The transition from outdated methods to intelligent automation will ease administrative burdens, improve citizen services, and ensure long-term record preservation. The solution will be extensible to other record types, enabling scalable digital transformation.