Table of Contents

Introduction

The Knowledge Base in SnapApp serves as a centralized repository designed to store and manage various types of articles and information. Knowledge Base provides a comprehensive platform for organizing, sharing, and accessing knowledge within an organization or community.

Here’s a detailed overview of SnapApp Knowledge Base:

Knowledge Base Types

The Knowledge Base supports different types of articles, including but not limited to:

Content Creation

Authors can create articles using various input methods:

Customization and Formatting

The Page Builder tool empowers authors to extensively customize articles, enabling them to format text, insert images, embed multimedia elements, and apply custom styles using HTML and CSS.

Accessibility and Sharing

Articles in the Knowledge Base can be configured for public or private access:

Interaction and Feedback

The Knowledge Base facilitates interaction and feedback among users:

Management Features

Authors have various management capabilities to maintain and organize articles:

Integration with Other Features

The Knowledge Base seamlessly integrates with other Snapapp features, enhancing collaboration and communication:

How to create Knowledge Base

To create a Knowledge Base in Snapapp, follow these general steps:

Thank you for following these steps to configure your SnapApp components effectively If you have any questions or need further assistance, please don’t hesitate to reach out to our support team. We’re here to help you make the most out of your SnapApp experience.

For support, email us at snapapp@bluevector.ai